Delivery is free.
We deliver our pillows to all 50 states in the USA, for no extra charge.
Orders under $800 fall under the customs threshold, and so should not incur any additional customs charges.
Your order will be dispatched from the UK via a courier delivery service (DHL) who may pass it on to a local courier for delivery.
You will be able to use the DHL tracking number to track your parcel once your order is dispatched. You should expect delivery within 3-10 working days from when you have placed your order.
If for any reason you are not happy with your order, please give us a chance to make it right first. You can get in touch via firstname.lastname@example.org and we will always aim to get back to you as soon as (humanly) possible.
We are changing your sleep posture, and this may take some getting used to. We recommend that you give our products a try for at least two weeks before deciding whether you love them (and we are sure you will).
If you decide to return your order, please post it back within 44 days, to us at our returns only address:
6025 Buena Vista Ct
Please note that we are not responsible for the postage cost of the refund, unless the product is faulty.
Your refund will be processed to your original payment method within 3-5 working days. Please note that once the refund is processed, it may take up to 5 days to appear in your account.